RediNotify

 

The word is out. Our customers love RediVerify. In fact, this one product is so effective in fighting credit card fraud that we are introducing a completely new option designed to make the same communication platform you love available across your entire organization.

Introducing RediNotify!

With RediNotify you have the ability to leverage the same highly reliable, fully customizable platform you enjoy with RediVerify for purposes other than fraud notifications.

This means that as of now you can talk to your customers through the same channels that are already working, regardless of the message you need to send!

Examples Include:

  • Deposit hold and release
  • Overdraft limit changes
  • Teller receipts
  • ATM receipts
  • NSF alerts
  • CD renewals
  • Loan payment due
  • Loan payment past due
  • Maturity notices

And, best of all, you can fully integrate your customer notifications across multiple systems. This includes your core, teller platform, ATM network and CRM tool among others.

Flexible Notification Timing

With RediNotify you have full control over the timing of each delivery notification. This includes options for on-demand, scheduled and real-time messaging. This type of flexibility allows you to control the flow of communication and ensure that each message is sent in an appropriate manner.

Customer Notification Preference Management

Every customer is different. So why should you be forced to treat them all the same? With RediNotify you can save your customer’s preferences in terms of how and when they like to be notified.  This means you can fully integrate customer notification preference management into your institution’s web presence. You can also use out-of-band customer authentication, which does not require additional credential management.

To best meet and exceed your needs, RediNotify currently provides notifications through multiple delivery channels, including:

  • Email
  • IVR
  • SMS
  • Mobile Push
  • And through 3rd party web API integration

Multiple Delivery Channels

RediNotify is raising the bar in terms of customer notification. With a full menu of both flexibility and customization options, you now have the ability to craft a system that works for you and your clients. This is not a one size fits all approach, but rather a menu of choices that allows you to delivery an experience that is truly unique each and every day.

Remember, the details matter. And RediNotify puts the details at your fingertips.

If you are interested in learning more about RediNotify please feel free to contact us at any time. Our team stands ready to work with you and answer any questions you might have.