Inform and empower with personalized, real-time alerts
Real Time
Eliminate batch processing delays and publish events in real-time, allowing your accountholders to receive and act on alerts quickly.
User Driven
Users can choose what they receive alerts about, and how they receive them directly from your website or mobile app.
Multi-Channel Delivery
Increase engagement and decrease response time by reaching your members and customers via the channels of their choice.
- Push notifications
- Text message
- Outbound call
Notification Options
REDiNotify can alert accountholders to a wide array of events, such as:
- Fraud alerts
- Direct deposits
- Check clearings
- Negative balances
- Email & phone number changes
- Payment due and past due
A High-Impact Solution
Reduce Expenses
Reduce support calls and branch visits by allowing account holders to manage their notification preferences, and automatically delivering account related information.
Increase Revenue
Self service capabilities free up customer service resources to focus on higher value interactions, while proactive communication keeps your institution top of mind.
Improve Customer Experience
Ease of use, customizability, and account-related reminders simplify your account holders’ lives, increasing brand engagement and affinity.
Reduce Fraud Losses
Eliminating batch processing delays and delivering real-time notifications reduces the time between fraud detection and accountholder action.
Seamless Integration.
World-Class Support.
With more than 100 customers throughout the US, the REDi team has experience integrating with a wide array of platforms ensuring a smooth, seamless integration that’s backed by a dedicated, knowledgeable, and accessible team, ready to assist you through implementation and beyond.
Innovation Depot
1500 1st Avenue North
Suite E115
Birmingham, AL 35203
Phone
(205)-533-6425