Privacy Policy

Last Updated On 1-Sept-2023

Effective Date 1-Sept-2023

Introduction

Welcome to REDi. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information.

Information We Collect

We may collect the following types of information:

• Personal Information: This may include your name, email address, postal address, and phone number.
• Usage Data: This includes information about how you interact with our services, such as pages visited and search queries.
• Cookies and Trackers: We may use cookies and similar tracking technologies to understand user behavior and optimize our services.

How We Use Your Information

We use the information we collect for:

• Providing and improving our services.
• Responding to your requests or questions.
• Sending marketing and promotional content, only with your consent.
• Research and data analysis to improve our services.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

We contract with other companies to provide certain services, including credit card processing, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.

When you use the services provided through our web site (the “Services”), we collect, store and process some personal information including the number the message was sent to, the content of the message, and other data necessary to provide the Service to you. When you use the Service, our servers may automatically record certain information about your use of the Service, such as activity (e.g., number of visits), data displayed or clicked on (including UI elements, ads, links); and other information (including browser type, IP-address, date and time of access, cookie ID, and referrer URL). Our computers may process the information in your messages for various purposes, including formatting and displaying the information to you, preventing unsolicited bulk messages (spam), backing up messages, and other purposes relating to offering you the Service.

We may send you information related to the Service or our other services. Except as otherwise provided herein, your personal information can only be accessed by our authorized employees who need to have access to this data in order to be able to fulfill their given duties. However, we will share necessary personal information with carriers, SMS gateway providers and/or agents in order to provide you with the Service or other services you have requested.

If we provide comment or feedback forms, any and all information which is voluntarily submitted in such feedback forms is used for the purposes of improving the Services. We reserve the right to utilize this information for marketing purposes, for instance by displaying selected comments on our website or in other communications. We also use surveys to determine user interest in new products and services we may offer. We will use the information we gather to improve our sites. We may also use the information to alert you to offers and products in which you have expressed an interest.

Sharing Your Information

We do not sell your personal information. However, we may share your information:

• With third-party service providers who perform services on our behalf.
• In the event of a merger, acquisition, or asset sale.
• For legal reasons or in response to legal processes.

Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include: (i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.”

Links to Third-Party Sites

We may provide links to certain third-party websites. Our Privacy Policy applies only to activities conducted and personal information collected on this website. Other websites may have their own policies regarding privacy and security. We recommend that you read them carefully. We have no control over these websites and therefore have no responsibility or liability for the manner in which the organizations that operate such sites may collect, use, or disclose or otherwise treat your personal information

Your Choices

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccuracies in your information.
• Withdraw your consent at any time.
• Request the deletion of your personal information.

Data Security

We implement stringent security measures in line with NIST guidelines to protect your data from unauthorized access, alteration, and destruction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Children’s Privacy

Our services are not intended for individuals under the age of 16. If we discover that a child has provided us with personal information, we will delete it immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes and will always have the most up-to-date policy available on our website.

Contact Us

If you have questions or concerns about our privacy practices, please contact us at privacy@4redi.com.